Regional Programs

The Champlain LHIN funds and supports regional programs as a crucial means to advance its goals. Some of the important work of regional programs includes:

  • Bringing together a wide range of expertise to advise the LHIN on improvements to the local health system
  • Regionally coordinating the provision of care, assisting with planning and often disseminating best-practices
  • Developing performance measures and assisting with monitoring, and
  • Providing high-quality education to providers, caregivers and individuals in need of health services.

Examples of current regional programs include:

Champlain Hospice Palliative Care Program

The goal of this LHIN-funded program is to create an integrated system of hospice palliative care to ensure the best end-of-life services for Champlain residents. In 2014-15, much progress was made for these individuals. For example:

  • The LHIN was actively engaged in the development of a draft strategic plan for the Champlain Hospice Palliative Care Program.
  • Funded by the LHIN, the Program integrates and coordinates the delivery of end-of-life care services in the region. Its goal is to collaborate with health service providers to improve the quality of life for individuals at end-of-life, and their loved ones. 

Regional Palliative Care ProgramIn alignment with the overall plan, the LHIN invested an additional $571,700 in annual base funding and $381,400 in one-time funds to develop and enhance community-based hospice palliative care services. Specifically, the LHIN funded:

  • And developed a new, in-home volunteer visiting hospice program for children who are at end-of-life. Operated through Roger’s House, this program for youth is the first of its kind in the region, and one of the first of its kind in the province
  • The enhancement in Ottawa West, and expansion in Ottawa East of community hospice services and bereavement support. These services are run through Hospice Care Ottawa and include day programs and in-home volunteer visits
  • New day hospice programs and volunteer visiting hospice services in Cornwall, Williamsburg and Hawkesbury, which are operated through Carefor Health and Community Services - Eastern Counties; and
  • An enhanced volunteer visiting hospice program and bereavement services in the Renfrew area. This service offers emotional support and practical help to clients who are being cared for at home and their loved ones, and is offered through Carefor Health and Community Services -Renfrew County.

The LHIN also played a key planning and funding role in the:

  • Exploration of developing a residential hospice in Ottawa East; and
  • Renovations at Madawaska Valley Hospice Palliative Care in Barry’s Bay.

For more information, please contact Elan Graves, LHIN Senior Integration Specialist (, or 613.747.3247).

Champlain Maternal Newborn Regional Program

This program became operational in 2010 to improve perinatal care through integrated planning and establishment of a strong academic environment. For more information, please visit the program's website.

Champlain Regional Orthopedic Network

Orthopedic care is a service that plays a significant health care role in the Champlain LHIN. The need is increasing for coordination and integration of orthopedic services as the region’s population grows, and as health care evolves and specializes. To this end, the LHIN Board voted unanimously in August 2016 to change how some orthopedic services are delivered in the region.

The goal of the Champlain Regional Orthopedic Network (Network) is to improve orthopedic patient health by delivering high-quality, accessible, financially sustainable care. The Network is a formal partnership among the organizations throughout the region that provide orthopedic (and related) care. It is also responsible for ensuring that care and service is regionally distributed, coordinated and standardized so that all patients experience equal access and the same level of care, regardless of where they live.

An example of a regional approach to orthopedic care is the Hip and Knee Replacement Program:

The Regional Hip and Knee Replacement Program started in Jan 2010, and seeks to accelerate access to assessment services for hip or knee replacement surgery in the Champlain LHIN.

All referrals for potential hip or knee replacement patients are sent to the program's Regional Central Intake Centre.

The referring physician and patient may choose services from a specific hospital, a specific surgeon, or from the next available hospital / surgeon.

Referrals are then directed to one of three assessment centres, depending on patient choice: Cornwall Community Hospital, Hôpital Montfort, or Queensway Carleton Hospital (with a satellite office at Pembroke Regional Hospital).

We also worked to establish a regional trauma program, where hospitals work together to accelerate transfers between hospitals for patients with orthopedic injuries.

Client Testimony

“My knee bothered me, so I went to a sports clinic and within two weeks I had an appointment with an assessment centre,” explains Heather Clouthier (pictured left), who works at a public school in the Ottawa area.

“After discussing options, I was told I was a surgical candidate. It has been very fast and efficient. I feel very privileged to be treated so well.”

For information about the program’s Regional Central Intake Centre and wait times for hip and knee surgery, please call Maureen Sly-Havey at Queensway Carleton Hospital (613.721.2000 ext 3560).

For more information on the LHIN’s regional approach to orthopedic care, please contact Rod Olfert, LHIN Senior Integration Specialist (, or 613.747.3268).

Champlain Sub-Acute Care Capacity Plan

People who need and benefit from sub-acute services include stroke survivors, those with acquired brain injuries, amputees, and older people who are in a weakened state following illness or injury. Sub-acute services include all rehabilitation, complex continuing care, convalescent and transitional-care beds, and all publicly-funded community restorative-care services.

In this region, there are approximately 875 sub-acute hospital beds for patients who have completed acute-care treatment, and are then transferred to rehabilitation or other forms of inpatient and outpatient care.

To accommodate the needs of an aging population in our region, the Champlain LHIN developed a long-term plan to maximize the use of sub-acute services, both in hospital and in the community. The plan was developed in collaboration with the Sub-Acute Capacity Steering Committee, and was approved by the LHIN Board in May 2016.

The plan is being implemented over the next couple of years. With time, patients will see some changes - the biggest of which is better access to the right type of care in a timely way.

If you are a hospital or community provider of sub-acute services and are seeking more information, please contact Shaundra Ridha, Director of Implementation for the Champlain Sub-Acute Care Capacity Plan (, or 613.747.3254).

Champlain Vision Care Network Plan

The Champlain Vision Care Network Plan outlines the current status, and immediate and future needs for the provision of eye care in the region.

It was developed by the Champlain Vision Care Network Committee, and was informed by input from numerous stakeholders, including patients and their families.

The recommendations in the Plan align with the provincial vision-care strategy, and will be used by the LHIN to improve the quality, access and sustainability of the regional health care system.

Non-Urgent Transportation

This program helps people across the region get to and from medical appointments, dialysis, adult day programs and more.

In 2014-15, over 227,000 rides were provided to more than 12,700 clients - an increase in rides of nearly 7 percent, compared to last year. As well, the LHIN:

  • Funded the purchase of 7 new vehicles, increasing the fleet total to 67; and
  • Piloted a subsidized, regional funding pool for clients who are frequent users, and those who have high-needs.

Learn more from our educational video on this program.

To access this service in your area, contact the Transportation Coordinator:

  • Renfrew County: 613.732.9993 ext 3233
  • Urban Ottawa: 613.236.0428 ext 2355
  • Rural Ottawa: 613.741.6025 ext 360
  • Eastern Counties: 613.537.8644

For more information on the LHIN’s regional approach, contact James Fahey, LHIN Director, Health System Planning (, or 613.747.3215).

Planning for the Orléans Family Health Hub

In July 2014, this project received approval from the Ministry to advance to its next stage in the capital planning process. For the project's next phases, Hôpital Montfort has taken the lead role.

Telemedicine Program

To ensure quality health services are provided to people as close to home as possible, the LHIN continues to support the Telemedicine Program.

Made possible through a partnership with the Ontario Telemedicine Network (OTN), patients and clients can “visit” a physician specialist or other health professional through two-way video-conferencing. To learn more, please check out our telemedicine video.

For more information on the Telemedicine Program, please contact Kevin Barclay, LHIN Senior Integration Specialist ( or 613.747.3228).

Vision Care Network